To help you out, here is the list of our most often asked questions
When will my items be shipped?
Each order will be shipped within 72 hours unless Rush Order is part of the purchase, in which case the order will be shipped the same day.
Shipping times are calculated with business days, which are Monday-Friday, not including holidays.
Where are my items shipping from?
Most of Loomlan products are shipped from USA, Virginia HQ, there are a few items that are still in research stage and might be shipped directly from our manufacturers/vendors overseas. International shipping usually takes about 15 days.
How do I get a discount or a promotion code?
Loomlan occasionally has some awesome promotions and discount codes to help you get even better prices on our site. Yay! If you provide your email, and follow us on social media, you'll hear about any codes or promotions before everyone else!
Can I return my order?
If you don't love your purchase please contact Loomlan within 7 days of receipt to arrange for a replacement or refund. All personalized or custom made product sales are final.
What if something I want is sold out or out of stock?
Please email email@example.com about the item you are interested in and we will email you back when it is available again. Watch your email or keep checking our website for it.
"Pre-Sales" - What does that mean?
When the item is on its way from the manufacturer, but not yet available to ship from our store, we list items for pre-sale. If an item is a pre-sale expected ship dates will be included in the description.
The Loomlan Squad