LOOMLAN

You can return eligible items within 5 days of delivery for a refund. To be eligible, items must be unused, unassembled, and in their original packaging. Please note that a return authorization is required, and return shipping costs and a restocking fee will apply. Custom-made and final sale items are not eligible for return.

We are committed to sustainability by carefully selecting brands that use ethically sourced and eco-friendly materials, such as FSC-certified wood. For every purchase made, we partner with environmental organizations to plant 10 trees, remove 30 plastic bottles from our oceans, and offset 50kg of CO2 emissions.

We partner with renowned brands like Noir, Sunpan, and Essentials for Living that are known for their exceptional craftsmanship and use of high-quality, durable materials. Many of our products are handcrafted from solid wood and designed to last for generations, ensuring you receive a piece that is both beautiful and built with integrity.

Yes, we offer an exclusive trade program for interior designers, architects, and other industry professionals. Members receive special pricing, dedicated support, and tax-exempt purchasing options. You can apply for our Trade Program through the link in our website's footer.

Production times for our made-to-order furniture, such as custom upholstery pieces from our Uptown Sebastian collection, average around 4 weeks. Once production is complete, standard shipping times apply. We will keep you updated on the status of your custom order throughout the process.